At Tavshan, due to hygiene reasons, we do not accept returns unless the product is damaged on delivery.
✅ Accepted Only If:
Damaged/defective on arrival
Reported within 24 hrs with photos + unboxing video
❌ Not Accepted For:
Wrong size, change of mind, incorrect order
Used items, missing packaging
Hygiene items: earrings, nose pins
📦 If Approved:
Replacement issued (if available)
If unavailable → choose another item of same value / pay difference for upgrade
💰 Refunds:
Only if replacement is not possible
Processed after product return & verification
Takes up to 7 working days
